“Tried to give me the bike without the described and pictured suspension seat (which was why I chose that bike).
Tyres were not pumped past 25 psi and I didn't get asked where I needed or wanted them. And more than anything, the first and second gear grind on the spokes and have done since the first ride.
Luckily I don't need to use 1&2 so I've been doing without them but overall, extremely disappointed.”
