“5 stars for online purchase was easy process and product works as described. Minus starts for the after sales service. Click and collect items are normally ready within 2 hours but I tend to not keep tabs on this but this experience was terrible. I never received an email or text to say it was ready. I had to ring the store 24 hours later to ask about my purchase, the store manager or second in charge answered and said “oh I sent you a text” I said I got nothing! He checked and realised he in fact didn’t send a text. This store is a mess and the staff that work there especially management are clueless to how to give customer service.”
