“I’m super surprised that NYT rated the Range so highly. It’s not a couch to settle into to watch tv. It’s stiffer and not as deep as I’d like. The delivery was COMPLETELY messed up. Was supposed to have white glove delivery and instead 4 heavy as hell boxes got delivered to a driveway at another apartment about .5 miles away. And I still don’t know where the extra ottoman I DEFINITELY paid for and you supposedly delivered to me is located. Disappointed overall.”