“We received this crooked and when I emailed it took days to get a response back. Now have to wait 4-6 weeks to get one that is decent looking. Dissatisfied with how long it took to get it in the first place and now to have a gift ruined for Christmas. Paid a lot of money for this to be let down.”
I'm so sorry to hear about this. Please send us a picture of the item that you have received and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.