“I ordered this for my sister because she travels with these cups to work with tea and the insulated cups maintain the temperature for a long time. This purchase was very disappointing as it does not close. There’s a large opening in the lid. How can I get a lid with a better design or my money back? This is not N what I expected.”
I'm so sorry to hear about this. Please send us a picture of the item that you have received and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.
