What occasion or event did you buy this for?
Wedding
“I RECENTLY PURCHASED THIS FOR MY FUTURE SON -IN -LAW FOR HIS WEDDING DAY. AFTER RECEIVING IT I WAS DISAPPOINTED IN SCRATCHES ON IT. I FEEL THAT WHEN THEY PLACED HIS INITIALS ON THE( TOP/ CAP) AND WEDDING DATE THE MACHINE WENT TOO FAR OVER AND MADE ENGRAVED SCRATCHES TO THE CIGAR AREA . HAD NO CHOICE RECEIVED THE DAY BEFORE I HAD TO TRAVEL TO THE WEDDING.”
Hello Mary, Thank you for your feedback. We are sorry to hear that there was a problem with the item that you received. For quality and production purposes, kindly reply to the email we sent you with the photo of the Personalized Cigar Case Flask that shows the issues that you mentioned so that we can have it checked.