“I was so happy that many friends and family filled up the matte with wonderful messages for my granddaughter at her high school graduation party.
Thank you”
Hi Joanne. We're so sorry that we were not able to respond to you in a timely manner as we would have preferred. We're so glad that you contacted us about the situation; it's important that we get it fixed.
We value your business and regret that you were disappointed. We'd like to discuss your experience in detail to see how we can improve our process. Please send us an email or send us a message on Facebook. Stay safe!
“What a great purchase. Only regret is, I could'nt find the personalized plaque with her name etc. in the box and would appreciate if you could send another. Thank you”