I am sorry that your experience didn't quite match your expectations. Regarding the product's poor quality, this is not a typical of us and can assure you that it wouldn't happen again. Please send us an email at agpsupport@agiftpersonalized.com and we should be getting back to you very soon to assist you with a remake. You can also send us a message on Facebook so we can speed up the process. Stay safe.
“We had nothing but issues with our order (s). I think they send out 3-4 different orders. The first one we never got. Got notice that it had shipped but then the tracking would never progress past “shipping label created”. The next order we got the decanter but was missing the whiskey glasses. Third and 4th order when they were trying to ship the glasses to us were the same as the first order-shipping label created but never progressed beyond that. Eventually, asked to be refunded which they did. Won’t order from this company again and wouldn’t recommend anyone else to either.”
I am sorry that your experience didn't quite match your expectations. We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short.
We will do everything we can to make sure this doesn't happen again.
