“Craftsmanship is good, but the magnets aren't strong enough for the bottle openers to stay on the fridge well. Some of them hang unevenly, some fall entirely off the fridge.”
“Still haven’t received package. Hoping to get in touch with business about tracking the product. I would appreciate a response to my previously written message. Otherwise, I am excited to see how it will turn out!”
This package was last scanned on 12/9/2021
We are experiencing volume well above what typically occurs during Holiday Peak due to the ongoing health crisis. New scanning practices limit contact with parcels moving through the network, which may reduce visibility into parcel status and movement.
We try to make our customer’s shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our customer support team. We will do everything we can to make sure this doesn't happen again.
