Thank you so much, Tracy, for taking the time to let us know about your experience. I'm sorry to hear that you never received the product, and I apologize for any frustration this may have caused. Although It was an uncommon instance, we will use this as an opportunity to improve our services in the future.
“SUPER value and these are soft, thick, fluffy towels like you see in a 5 star hotel. Great quality, great price. Will take your bath up a notch for sure.”