“Mason jar was good thought it would be larger. My complaint is the shipping. Do not pay the extra $9.99 for quicker shipping. I order my jar 8 days early and paid so it would ship faster and it did it shipped in I believe 3 days but took 3 weeks to get to my house.”
Apologies for the delay on your order. Your order was shipped out on time, However, Couriers are experiencing volume well above what typically occurs during Holiday Peak due to the ongoing health crisis. To balance safety and parcel flow, new scanning practices limit contact with parcels moving through the network, which may reduce visibility into parcel status and movement.
For the inconvenience, I have refunded you the extra charges paid for expedited production. Should you need further assistance, feel free to reach us through email at: agpsupport@agiftpersonalized.com
Again, our sincerest apologies. Stay safe.
“Big disappointment. The etched personalization is pathetically tiny—truly laugh worthy; it’s hardly visible. A nice idea poorly executed. I do not recommend this dud gift.”
I am sorry that your experience didn't quite match your expectations. Regarding the product's poor quality, this is not a typical of us and can assure you that it wouldn't happen again. We're so glad that you contacted us about the situation; it's important that we get it fixed. Please send us an email at agpsupport@agiftpersonalized.com and we should be getting back to you very soon to assist you with a remake. You can also send us a message on Facebook so we can speed up the process. Stay safe.
“I have had a not so good experience. I was very excited to receive this gift. First off, I initially received the wrong item before Mother’s Day. I did not receive my item until after Mother’s Day. When I did receive it, it came broken and I tried getting a refund and the company has been very unresponsive. I still would like to get this problem solved.”
