“The clip doesn't work. We put the collar on him and his leash. He immediately broke free bc the clasp doesn't catch. Our dog was in a new area and ran off. I only have it a one star because they didn't offer negative stars. A replacement collar is needed.”
Hello Caroline. Once again, we would like to apologize regarding the matter. Our customer support team already reached out to you to verify some details of this concern. Rest assured that we will have this resolved.
