What occasion or event did you buy this for?
Christmas
“My first board looked terrible and I emailed them about it. They were so very kind and efficient and sent another out right away! I just wish they had an oil conditioner on them. I did oil line and it looks great!”
I'm so sorry to hear about this. Please send us a picture of the item that you have received and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.