“The personalization on the stopper is barely visible. Not only microscopic, but also too light to see. It doesn’t look like the picture and I”m too embarrassed to give it as a gift. Also styrofoam and box is not giftable. Disappointed all around.”
Hello Kristin,
Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to your standards. Although It was an uncommon instance, we will use this as an opportunity to improve our services in the future.
What occasion or event did you buy this for?
Christmas
“The personalization looks nothing like the picture. It’s small and looks terrible. The decanter is light and low quality. I emailed the company to get some answers and didn’t get any.”
Thank you for your feedback and we apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.
