“I ordered a bag with the name Marguerite. After being delivered two weeks after Christmas the name was Heather. I reached out to customer service and never heard back.”
Hello,
Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to standards. We would like the opportunity to talk and check with you on how we can turn it around and make things right.
We will have our customer service team reach out to you so that we can resolve this as soon as possible.