Hi Ayana! Thank you so much for taking time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Stay safe!
Hi Ashley. I'm so sorry you're order hasn't arrived. I know how frustrating this must be. We're so glad that you contacted us about the situation; it's important that we get it fixed.
If you have already sent us an email, we should be getting back to you very soon to assist you. Stay safe!
“First of all this was supposed to be a set of 2 glasses but arrived 1 at a time 3 weeks apart. I chose to have my husband's initials put on and the font used was so small you can barely see it. Not pleased.”
Hi Lorri! Thank you for sharing an honest review of your experience with us. I am sorry that your experience didn't quite match your expectations. We're so glad that you contacted us about the situation; it's important that we get it fixed. Our mistake has cost you a lot of time and money. Please allow us make it right.
If you have already sent us an email, we should be getting back to you very soon to assist you with a remake. You can also send us a message on Facebook so we can speed up the process. Stay safe!
“After waiting many weeks to receive my order it wasn’t even all there. My set of two glasses only had one!! No way to leave a voicemail for the company. No returned emails. Extremely disappointed and I feel ripped off. Will never order from them again.”
“I purchased some whiskey glasses and the monogram on them were cracked. I emailed them and all they said was sorry. Didn’t ask if I wanted a refund or if they could send me new glasses. Will not be purchasing from them again”
