“The set was gorgeous and well loved. Customer service was very nice.
I ordered before black Friday. Received a few days before Christmas. Took a while but was on time and made well.
The website didn't provide accurate shipping information until it was finished and it took an extra week then promised but I'm very happy with the product”
“I paid the extra $10.00 for RUSH shipping. When my purchase didn’t arrive when I was told it would, I emailed them asking where it was. They told me that the $10.00 rush shipping was actually the rush engraving fee. Makes ZERO sense....... My invoice even says RUSH SHIPPING not engraving. I will NEVER order from this company again...”
“My client liked the gift a lot. I had taken the step to include a message for the recipient via the website. The problem is that my note was not included in the package. My client had no clue who sent him this. That was not good.”
