Thank you for your feedback Ava and we apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.
“We just gave this to our co-worker yesterday and I must say he really liked it. When I got it, I thought I would be able to open it and see it but to my surprise, it was individually wrapped which was lovely. If anybody knows me they know and overstand that me and glass are NOT friends so I was not mad that this was the case. So, I kept it wrapped and took a picture for the group to let them know we would all have to wait until the day we saw him for the big reveal. We were all happily satisfied with his reaction.”
