“Order decanter set with 2 lowball glasses. It only came with one so I emailed support. After a week, no response so I call support number. No one answers. I email again, says 24-48 hours some will respond. One week later still no response…”
I'm so sorry to hear about this. Please send us a picture of the item that you have received and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.
“The product was beautiful, however, the shipping and receipt of the item took almost a month. It seems as if my order did not go into production until I requested status after it should have been refeived.”
