“Very nice looking and packaged well just took too long to get here which I understand there were problems with the supplier but I feel like there was very little communication”
What occasion or event did you buy this for?
Christmas
“The order alignment was personalized incorrectly.
Someone should have completed a quality prior to shipping.
I was embarrassed to give the gift in such poor condition.”
Hello Lakeisha,
Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to your standards. Although It was an uncommon instance, we will use this as an opportunity to improve our services in the future.
“Hi! I was very disappointed with this purchase. The decanter actually came completely shattered and was NOT wrapped correctly at all and came broken. How can i send it back for an exchange of a new one?”
Thank you for your feedback, Atira. We are sorry to hear that there are some issues regarding the item that you received. We will have our customer service team reach out to you so that we can resolve this as soon as possible.
