“The format/name that showed online is not the same productvthar I received. I did receive a swrving tray but the personalization was not the same as shown when I placed the order. Disappointed because it looked great online.”
Thank you for your feedback, Mark. We are sorry to hear that there are some issues regarding the item that you received. We will have our customer service team reach out to you so that we can resolve this as soon as possible.
What occasion or event did you buy this for?
Christmas
“Beautiful tray, very classy. The only reason for 4 stars instead of 5 is because when it arrived, the packaging was damaged resulting in the corner of the tray being damaged and the leather there being cut. For the price of the tray and the quality, I thought it would be better packaged for shipping with corner protection at the least.
That being said, we are looking at these for possible client gifts for Christmas still. We will just have to re-package them before shipping.”