Hi,
Oh no!! That isn't good at all! Can you please email us so we can find out/see exactly what has happened and sort this out fo you?
We would love to get to the bottom of this with you!
Sa
“I bought it to replace a lost (different brand) lycra armband I had previously. I like that these armbands are lightweight and minimal fuss to use.
This Proviz arm band is even better than my original armband! It fits well but the design is better - phone (Samsung Galaxy S9) slides in much more easily and the envelope flap keeps phone nice and secure In there. The reflective design is a nice safety touch too. Totally recommend. It's unobtrusive, lightweight, fuss-free, secures phone and keeps the hands and pockets free.”
“Love this armband, I use it when jogging or any type of exercise, it never moves and is really comfortable to wear, even has reflective strips if using it at night, I can’t recommend it highly enough, so much better then other products which use the Velcro strips.”