“Hi Kevin,
I wasn't going to reply but seeing this is the second email you have sent me I am replying. The butterfly arrived slightly damaged, bent and a small portion missing. I can't remember exactly where it was missing from without going out to unpack the storage box. The product was less than $20 and I was not be too worried about it as I fixed it. I never gave a review as it may have contained a negative element which small business does not need. There is no need to reply to this email.
Regards Phil”
