“The polo shirts are made from cheap, thin material. They are thinner than most T-shirts. You will have to wear an undershirt or two if you want to look appropriate in an office setting. Nowhere on the website does it tell you where the company is located. It is in Canada. So, if you are returning something you need a have an International Customs Declaration or pay their exorbitant shipping fee.”
We're sorry to hear that you aren't completely happy with our polo shirts! Your feedback will be forwarded to our design team.
American Tall is a proud North American company, and you can find where we're located on our FAQ page in the "About Us" section!
As for returns, the same policies apply to both our Canadian and American customers. You can read more regarding our policies here: https://americantall.zendesk.com/hc/en-us/articles/19128666513307-What-are-your-return-and-exchange-policies
If you have any questions, please reach out to our customer experience team, they'd be happy to answer them!
