“They are comfortable and keep you warm and cool during each season but the fit is a lot bigger than shown in the picture. There have been holes forming in the pockets after a year of use and holes around the seams after 2 years. I wouldn't buy them again.”
We're very sorry that you've had difficulty with our items. If there is any specific issue you are facing, we recommend contacting our customer experience team so they can assist you. You may do this through our website: https://americantall.ada.support/chat/?greeting=
“I am very disappointed in my recent purchase of two pairs of Wearever French Terry Sweatpants from American Tall. I bought my first few pairs over ten years ago and they were of great quality and lasted for years. About four years ago, I bought two new pairs and immediately realized the same brand I had purchased before was now thinner and of poorer quality. I just purchased two new pair of the same ones I’ve purchased in the past and they are now paper thin. It’s unfortunate that over the years, despite the prices going up, the quality has significantly gone down. Given the option, I would much rather pay a reasonable amount more for a great quality than pay slightly more for a poor quality product. I would not recommend Wearever French Terry Sweatpants.”
We greatly appreciate your feedback, it will be forwarded to our concerned team! Our products are updated seasonally based on customer feedback and evolving trends which may result in slight differences in fabric, sizing, or cut compared to older styles. However, we remain dedicated to maintaining the quality of our products.
We’re sorry if these updates didn’t meet your expectations and appreciate your input as we continue to improve! Please reach out to our customer experience team if you ever have questions, they'd be happy to help!
“My 13 year old LOVES those French terry sweatpants! They are so comfortable and the fit is great! Finally pants that are long enough:) Thank you American Tall!”
“My son absolutely loves these. They fit his slender frame very well. He’s 14 and going to be super tall, no more high waters for him. I will definitely order from this sight from here on out. Thank you!”
We're sorry to hear that you're unhappy with the fit. We recommend trying a larger size. Let us know if you have any questions for would like suggestions for other styles you may prefer.
