“I ordered several pairs of these pants over the last couple of years. They fit well and look good. However, I just ordered two pairs with my last order and one pair came defective where one of the pockets has a hole in it and not stitched properly. I contacted American Tall about the problem and chatted with their bot. So far no human has contacted me about how I can exchange them.”
We're very sorry to hear this. It looks like someone from our customer experience team is assisting you with this. Please let them know if you have questions!
“Very nice pants. Ordered the black stripe model. Very comfortable as loungers or cool weather runners. Plenty of length at the inseam for me. Not my favorite model of AT athletic pants, but still an excellent option.”
We're so sorry to hear that! Thank you for your feedback, we'll share it with our design team. Please contact our customer experience team if you have any questions.
