We're very sorry to hear this. Someone from our customer experience team has reached out by email to look into this for you, however we haven't received a response back. We'd love to help resolve this for you!
Additionally, if you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution.
Unfortunately, we’re currently experiencing some inventory and fulfillment challenges but are working through the backlog. We are deeply sorry for the inconvenience—this is not our standard, and we appreciate your patience and understanding.
We're happy to see the order has been delivered, we sincerely hope you reconsider shopping with us in the future. Please let our team know if you have further questions.
“Very soft and comfortable. Would prefer the waist to be a bit more snug. I have a 35" waist and went with the large, thinking the medium wold be too tight. Will try the medium next time.”
