“Bought these 1 yr & 4 months ago for son. They have multiple rips/worn areas near pocket area on outside of pants, and the crotch is worn completely thin to now a hole. We have sewn the crotch but it was too thin and ripped again. They were expensive and disappointed they ripped. He actually mainly wears shorts, so even more disappointed they ripped as they don’t get a ton of use. Tried to email company and they have no email. This is what I’ve resorted to.”
We're sorry for your experience, and we will forward your feedback to our team! These items are from order placed in 2024, and this can happen due to wear and tear over the years. Feel free to contact our customer experience team if you have any questions.
“These joggers are absolutely spectacular! I’ve honestly never owned a pair that fits me this well. At 6’5” and around 230–240 lbs, finding joggers that don’t ride up or feel awkward is always a struggle—but these nailed it. The length is perfect, the fit is comfortable without being too baggy, and they move with me instead of against me. I was surprised at how flattering they look while still being super practical for everyday wear. After trying these, I can confidently say I want them in every single color available.”
“Bought 2 pairs for my son. He's 6'5 and about 200 pounds so ordered Medium Tall. Lucked out with a 25% off sale and free shipping was only 4 days. Finally pants that are long enough! Quality seems good and he will be excited to finally own pants that can go in the dryer lol.”
“They were nice and long, but the quality was not great. The stitching by the drawstring was not finished properly and the fabric was frayed. This was the case for 2 pairs we had purchased. Disappointed as I had high hopes they would be the perfect pant for my lean tall teen.”
We're so sorry to hear that! Thank you for your feedback, we'll share it with our design team. Additionally, if you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution.
“My husband loved these joggers. Finally a pair that fit in length and size. He’s 6’4 180lbs. & the Medium/Tall fit him perfectly. These pants are great quality and comfortable too. We’ll be purchasing American Tall again!!”
“I bought 80-20 French Terry Men's Tall Sweatpants in XL Tall Charcoal Mix in February 2022. I had four problems: 1) I could not figure out if the string tie was on the inside or the outside of the pants — one photo showed inside, and one photo showed outside; there was no HELP button, no phone number to call; I sought pants with the string tie on the inside, which I believe looks better, but they came with the string tie on the outside; 2) I am 6'8" tall and wear a 37" inseam, and the size guide said that the XL Tall has a 37" inseam; the pants I got have a 35" inseam; 3) I sought to return the pants according to the "Free Exchanges, Free Returns" policy that was stated; I was told I could get a store credit, which I didn't want, for the pants were not available in a longer inseam; 4) today, the pants, washed twice, now have a hole in the right knee, and a seam coming apart at the right rear. I spent 2 3/4 hours trying to deal with American Tall on this one item.”
We're sorry about the experience you had with AT, we can see that you are referring to an order that's is 2 years old, hence we won't be able to help with this order at this time. But we would like to inform you that we have a dedicated Help Center and chat line available on our contact us page for any assistance that you may need: https://americantall.ada.support/chat/
