“Way too small in the waist. I'd ordered a couple of pairs, same size and style, earlier this year and they fit great! I can't return these, but I'm happy to support the company while they sort out their size consistency issues. On a related issue, can I suggest reducing fabric stretch? A little stretch is great, but I've got some shorts/pants that fit great out of the dryer but then get sloppy loose after wearing them. Thanks for making my size!”
We're very sorry that you've had difficulty with our items. If there is any specific issue you are facing, we recommend contacting our customer experience team so they can assist you. You may do this through our website: https://americantall-gen.ada.support/chat/
Additionally, if you ever want to provide feedback or suggestions, you can use this link! This way, we can be sure your information is passed along to the right team: https://americantall.ada.support/chat/?greeting=6153497937b9c167b27734ff
“Ordered 2 weeks ago was supposed to arrive with time for event show as pack and tracking number created but they never gave the package to UPS and support doesn’t respond back terrible customer service and terrible supplier chain.”
We're very sorry to hear this. It looks like someone from our customer experience team is assisting you with this. Please let them know if you have questions!
“My son wears a uniform to school and I have ALWAYS been an inch or two behind in getting him the right length and he has done nothing but grow and grow. Well, these American Tall chinos are literally the best thing to happen! The pants arrived pretty quickly after I ordered, they are great quality, an nice color of khaki and they fit my son like a glove. He is tall and lean - no store has a 24 x 36 but that is exactly what he needed. A small tall! Getting another pair soon.”
“My 6'2 15 year old grandson is very pleased with his new pants!
It is not easy to find 28 x 36 chinos! Finally found this website so we can fix up Joe's wardrobe! He is happy to not be dependent upon a belt holding his pants up. He wore them all day after getting them. They look wonderful !”
