“They're like a jeans material on the outside. They also shrank a little after I washed them. It's frustrating to have clothes fit perfectly from this company and then have some that don't. Unfortunately, this one was a miss.”
We're sorry you aren't completely happy with the material of the Joggers. If you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution.
“Pants arrived today. They look like they're made of silk. So shiny. Unwearable and can't return them because the cost of return is so high. Seems like the quality of American tall has declined in the last few years. Won't be ordering from them again”
We're very sorry that you've had difficulty with our items. If there is any specific issue you are facing, we recommend contacting our customer experience team so they can assist you. You may do this through our website: https://americantall.ada.support/chat/?greeting=
“I ordered these in charcoal for my son who is 6'5" and only wears athletic pants. He loved them.....until they were washed. They went from a nice dark gray to a light gray with color-washed wrinkles in them. They were unwearable. I returned them, but the return process is lengthy and not at all simple. Will not order another pair.”
We're very sorry you're disappointed! Our customer experience team has reached out through email, and we hope their assistance has helped! Feel free to contact us if you have any questions.
