“Doesn’t fit. Been trying to return to exchange but label won’t print. Your automated robot keeps saying the label will show up in my email but it’s been over a week. I can’t get a hold of anyone in support to talk to a real person horrible customer service.”
We're very sorry to hear that. It looks like our customer support team has been in contact with you. Feel free to reach out with any additional questions.
“I'm on a quest to find a comfortable pair of jeans for my tall, slim 21 year-old son (6'6"; about 180 lbs. with all of his height in his legs). The Dylan slim-fit jeans looked great on him, but he felt they were too tight in the legs. So, I purchased the Carman Tapered Jeans for him. Again, they looked good on him, but he does not like the feel of the tapered style. I'll be returning these so that we can try a less tapered style.”
We're sorry that the jeans are too tight in the legs. The J1 Straight Leg Jeans will have a bit more room in the legs, you can also try the Mason Semi-Relaxed Jeans which are our most relaxed style. If you have any questions please contact our customer support team.
“My son has one pair of Carmen Tapered Jeans in Steel Blue and two pairs in Signature Fade, all sized 36x38. The pair they sent me this time was HUGE in the waist, so I sent them back and hope the 34x38 fit.
The pants are probably a medium weight in denim. He's a mechanic, so they are perfect for him--not too thinly made.”
“Loved the jeans and the sweatpants I got. Both were long enough where I struggle to find 38 length pants. in the future I might go to a 40 Length in the jeans...I need to see if/how they shrink over time. Out of the bag they are the perfect length and fit.”
