“I love the fit of these jeans, but I was sorely disappointed by the quality. From value to luxury jeans, I’ve never had the experience of a belt loop ripping, especially after only a few months of use. I hope the quality improves because the fit is great.”
We're very sorry you're disappointed! It looks like our customer experience team has reached out and provided a resolution. Feel free to contact us if you ever have questions!
We're very sorry you're disappointed! It looks like our customer experience team has reached out and provided a resolution. Feel free to contact us if you ever have questions!
“The pocket ripped the first time I wore these jeans (Coast Blue), but they were still wearable. After the third wear and one wash, the pants ripped along the inseam after very moderate housework. This is the third pair of American Tall jeans that have had quality issues. For the price, you'd expect these jeans to last more than three wears. I'm a longtime American Tall customer, but I'm second-guessing buying jeans from them again.”
“Only worn once. Initial thoughts; fit seems good, waist is a little looser than everything else, not bad. The pockets, for being marketed for tall people, the pockets are still far too narrow. I have no idea why no company had made that adjustment. Make the front pockets bigger.”
We're so sorry to hear that! Thank you for your feedback, we'll share it with our design team. Please contact our customer experience team if you have any questions.
“Inconsistent sizing. I ordered two pairs of the carman tapered in 34x36. One pair fit great, the others fit like a 36” waist. I got a free exchange and the next pair fit like a 34x32. I wish I could share the picture of the two together. They only offer one free return and I got the first pair on sale, now if I want to roll the dice on a third pair I have to pay the non-sale price. The ones that fit are my new favorite jeans but I’m losing confidence in the brand after this experience.”
We're so sorry to hear this! Thank you for your feedback, it will be passed off to our team. If you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution!
