“Didn't like the color. Website says no exchanges for colors. Very disappointing. Doubt I will Ever order from American Tall again as the website said "free returns/exchanges".”
We're sorry you were disappointed in the color. We only offer size exchanges, not for different colors or styles. Our exchanges and store credit returns are free, and it is only returns for refund that have a label fee. All our return policies can be found on our Help Center.
Additionally, we hope you give us another chance! You're welcome to contact our customer experience team if you ever have questions.
We're sorry that the jeans are too big in the waist. You're welcome to exchange them for a different size and can start the process through the return portal on our website. Let us know if you have any questions.
