“I’ve been buying my pants from American Tall for years. Always 36x38. The last two pairs I’ve purchased have been too long. Last time they said that it was due to new vendor. Same thing happened this time too. I exchanged them for 36x36, but they are a tad too short. Customer service is good, but I’d rather have a hassle-free buying experience.”
We greatly appreciate your feedback, it will be forwarded to our concerned team! Our products are updated seasonally based on customer feedback and evolving trends which may result in slight differences in fabric, sizing, or cut compared to older styles. However, we remain dedicated to maintaining the quality of our products. We’re sorry if these updates didn’t meet your expectations and appreciate your input as we continue to improve! Please reach out to our customer experience team if you ever have questions, they'd be happy to help!