“The size and quality is as expected. I paid the 4 pairs of jeans in advance, but when the UPS delivered the package at the door, the driver demanded extra payment, 160 USD directly to UPS with my bank card. That was overseas tax, that I wasn't aware of. Four days later an invoice came for the same amount, which of course I have disputed.”
We're very sorry to hear that. We're unable to control duties and import charges. It sounds like the second invoice may have been a receipt for the charge. However, if you contact us through our chatbot we can look into this for you!
Sorry to hear that the waist was too big. We see that you returned the pants, someone from our team will measure them once we receive them to make sure they aren't mislabeled. Please send us a message if you would like help with sizing, we'd be happy to assist you!
