“Item didn’t arrive, online listed the item as in stock, ordered 4 different items, 3 were refunded as not in stock, poor customer service on behalf of American Tall.”
We’re really sorry we had to cancel items from your order, we understand how disappointing that is. Due to recent changes in cross-border regulations, we're moving more inventory to our U.S. facility to serve customers faster. Unfortunately, this transition caused a temporary disruption, and a few items became unavailable. Please know that this was not intentional and doesn’t reflect our usual standards. Please let our customer experience team know if you have further questions or concerns, again, we apologize for any trouble this has caused.