“Great fit but boy do these sweaters smell bad. I've tried everything to get the smell out but to no avail. I bought two sweaters and they're both like this. Pretty gross.”
We're very sorry to hear this! We've provided some tips to help to wash out the smell:
- Add a cup or two of vinegar to a basin of water and let the items soak.
- Let the items air out for a couple of days.
If neither of these options work, please reach out to our customer experience team so we can help you further.