“I purchased two colors - gray and ochre - of the collared sweater. After wearing one just once, the arms and the body of the sweater failed to hold their shape and the fabric quickly developed pilling all over. Very disappointed and ended up returning both to receive a credit. I would like to see a significant increase in quality on a number of the American Tall items, understanding this would likely result in a price increase. Sweatshirts are great. Other items need improvement, please.”
We're so sorry to hear this! Thanks for your feedback, it will be forward to our team. Additionally, if you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution.
