“I was excited when American Tall started selling wool and I bought multiple pieces. They were fitted without being tight. Two that I washed (cold, gentle cycle) shrank after being washed to the point of being unusable, including this turtleneck. Now my wife wears them. I am pretty annoyed as they were not exactly cheap. Feel ripped off. I guess I will hand wash the third one.”
We're very sorry that you've had difficulty with our items. If there is any specific issue you are facing, we recommend contacting our customer experience team so they can assist you. You may do this through our website: https://americantall.ada.support/chat/?greeting=