“This was one of my fav items I've ever ordered. At 6'5" 230 the XL Tall fit amazing and looked great. However, after i washed on delicate and cold cycle the sweater shrunk about 30% and is now a crop top. Totally devastated as I really loved this sweater. I have a second in another colour that also looks great but now I'm petrified to wash it. Help!”
We're very sorry to hear this. It looks like someone from our customer experience team is assisting you with this. Please let them know if you have questions!
“I'm writing this review to point out that the collar has a cream-colored, second collar stitched into it (so that it appears that you're wearing a shirt underneath it). I did not expect or want that feature because I had intended to wear it over collared shirts. I'm 6'4", 34 waist, and the length is a tad too long for me. I'll likely keep it (I like it overall) and keep hunting for a sweater without the double collar.”
We're so sorry to hear that! Thank you for your feedback. Additionally, if you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution.
