“I really wanted to like this, it fits pretty well, but the bottom around the waist it's tighter than it should be. I just got it and there are already threads fraying on the ends of the sleeves.”
We're very sorry that you've had difficulty with our items. If there is any specific issue you are facing, we recommend contacting our customer experience team so they can assist you. You may do this through our website: https://americantall-gen.ada.support/chat/
“I really love this hoodie. It has nice weight and is long enough in the arms AND torso! So great.
However, the zipper is crap. Why we need a double zipper on this I have no idea, but further, to get it to zip is like threading a needle while blind folded! There is a specific slot that needs to line up and it is tiny. Like tiny tiny. So I fight with this stupid zipper every time I put the hoodie on.”
We're so sorry to hear that! Thank you for your feedback, we'll share it with our design team. Please contact our customer experience team if you have any questions.
“I really like this hoodie, with only one caveat. I have spent the lifetimes of many small animals trying to get the abominable double zipper to go together. Sometimes I succeed and those times are glorious. But most times I fail, and it is those times that I shake my fist at the sky and curse the man who made these tiny torture devices, whose name I suspect is Señor Sádico. Five stars.”
