“This is sized 2XL T -- a size which most always fits me well in other items, including from American Tall. In this case, the sleeves are 5" too long, and more importantly the body is at most an L, not even an XL. To make it worse, the return system on the website won't send me the confirmation code in repeated tries -- although I get plenty of other email from here to my email address. So I had to tell use the link to return a gift to get to the return option. This is silly. Why should I need an emailed code to confirm a return, but only if it's not a gift (to myself, in this case)? What fraud could I commit returning something to get a refund or exchange?”
We're sorry to hear that the jacket isn't a good fit and that you had a difficult time with the return process. After submitting the return request you would have been directed to another page which would have provided the return label. We apologize for any confusion. Please contact our customer support team if you have any questions.
“So pleased.
6’3 240lbs long torso and arms. Large build.
Sleeves rest at the thumb joint which provides coverage to reach out to steering wheel or lifting.
No problem fastening at the wrist which has appeared as a concern in other reviews.
Purchased the tan corduroy sherpa, hoping the fit is just as good.
Thank you!!
This jacket is s godsend.”
“7'0", 32 year old man that has NEVER HAD a jacket that fits. The Extra Long actually extended to the waist, and the arms actually cover some of my hand!! FINALLY! THANK YOU!”
