We're sorry to hear you're having issues with the Jacket, thanks for the feedback. If you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution: https://americantall-gen.ada.support/chat/
“I am completely satisfied with my order. The sleeves on the jackets are probably 1 1/2 - 2 inches too long but I would rather the sleeves be too long than too short. The bottom’s fit perfectly.”