We're sorry to hear that. We see that you've spoken with our customer support team and have located the package. Let us know if you have any additional questions!
“The fit of this rainjacket is great. The material is quite thin, but for me that will be perfect for making it a nice packable size and weight. The jacket smells pretty strong initially, but after hanging it up in an open area for awhile, the manufacturing smell is gone. I actually really like the AT branding, and wish that there was some branding on this jacket. As it is, on the outside of the coat there is nothing to say it is made by American Tall.
It would be awesome if AT could now take this style of rainjacket and make a technical triple layer waterproof breathable using goretex or dermizax modeling it after TNF, Orage, Rab, Arcteryx or the like, with space under the hood for a ski helmet or climbing helmet. Tall mountain adventurers need this gap in technical outdoor clothing filled.”
Sorry to hear that the coat was a bit long. Our items have been fit-tested by our models as well as tall people in our community. The item may fit slightly differently depending on each person's measurements. It's possible that the item is too long if you're longer in the legs and shorter in the torso. Let us know if you have any questions!