“Haven't worn it outside yet. It's below freezing here in Nova Scotia so I plan on testing it's warmth soon. From a size point of view, it's perfect! Thank you American Tall! Scott Smith (6'6" and 225 pounds)”
“Unfortunately, I purchased this Wool Coat on Saturday November 18th and reached out to the company to get a price adjustment for the difference from the Black Friday special which is not a lot of money but it's the principal around the customer service rep Nada telling me there is nothing they can do, I am in retail as an executive of a company and this is so unfortunate that a customer that has spent over $1,300 in three purchases would be told this especially when it's been only about 40 days of finding American Tall clothing. I am super disappointed with the service and lack of policy around price adjustments. Maybe this will be my last purchase due to less than $50 credit.”
We're sorry that you're unhappy with our policy. We don't offer price matching on sitewide sales. It also looks like a discount code was used on the order, and discounts cannot be stacked. However, we really appreciate your feedback and will share it with the team. Let us know if you have any questions.
“I’ve been looking for a wool coat for the longest time and I’m so happy that you guys have one for just my size, I’m 6’8 btw and my arms are really long.
My dad even wants me to get him the same jacket, he’s 6’3”
“I was pretty disappointed in the quality of this product. The fabric has defects in visible places, like on the lapel. The price was okay, but I expected better quality from AT”