“I jinxed it… I was literally bragging about American Tall last night, saying the best thing about the brand was the consistency in fit. I religiously wear a LT but this jacket is way too tight around the shoulders/upper back.”
We're sorry that the coat is too tight. You're welcome to exchange it for a different size through the return portal on our website. Feel free to contact our customer experience team if you have any questions.
“I bought this coat last year. It fits great and I get so many compliments when I wear it. It is unfortunate that the pockets are fake and there’s nothing about this on the description of the product.”
We're very sorry you're disappointed! Our customer experience team has reached out through email, and we hope their assistance has helped! Feel free to contact us if you have any questions.