We've looked into this and can see that our team got into contact with you regarding the charge on February 18th. Please let us know if you have any additional questions.
“I weigh 175, work out a fair amount, but I’m not overly bulked up. I like the overall design of the coat, length is great, but it has some weird fit issues. The sleeves are straight tubes and don’t have any shape or taper to them. Fits well through the lower portion and back, but the arm holes around the shoulders are tight. There also isn’t as much material across the chest, feels out of proportion to the back, making it tight across the chest. The hood could also be come out further around your face. Should fit great if you have no chest and narrow shoulders.”
Sorry to hear that you aren't completely happy with the fit of the jacket. Thank you for your feedback, we'll share it with our design team. Please contact our customer support team if you have any questions.