“ZERO STARS…. DO NOT BUY… I too failed to read the reviews. The outfit was soooo cute when I wore it… one time. I washed it according to the instructions. After one wear it shriveled up and now fits like leggings. I’m so upset…..”
We're sorry for your experience with the item! It looks like our customer experience team has reached out and provided a resolution. Feel free to contact us if you ever have questions!
We're very sorry to hear this! We recommend ironing on low heat or to steam the pants to help bring the garment back to its original shape. Someone from our customer experience team has reached out by email to look into this for you, however we haven't received a response back. We'd love to help review this further!
“I purchased both the crinkle pants and shirt to match and wear as a set. Got many complements when wearing it. I washed it once (per the instructions) and now instead of the pants being a relaxed wide leg, they wear as if they were tights with a flared bottom. The top will barely button and looks more like the size a child would wear. I wish I would have read the reviews before purchasing. I did love the original look and fit!”
We're very sorry to hear this! We recommend ironing on low heat or to steam the pants to help bring the garment back to its original shape. Please contact our customer experience team if you have any further issues.
“Shirt was great the first time I wore it, but after one wash (following the wash instructions), it shrunk to an unwearable size. I am really disappointed since I think I will just have to throw it away”
We're very sorry to hear this! We recommend ironing on low heat or to steam the shirt to help bring the garment back to its original shape. Please contact our customer experience team if you have any further issues with the item: https://americantall-gen.ada.support/chat/
