“Great shirt until I washed it. This shirt fit perfectly when I got it- shirt and sleeves were PERFECT length. And then I washed it, following the care instructions, and it shrunk at least one size. Now the sleeves and shirt are too short and it is tight. I am so disappointed. I can't return it because it's been washed. If you buy it account for shrinkage and size up.”
We're very sorry you're disappointed! It looks like our customer experience team has reached out and provided a resolution. Feel free to contact us if you ever have questions!
“Absolutely loved this shirt until I washed it a couple of times. The entire shirt shrunk, so it just looks like a regular shirt, not one made for tall bodies. Great quality though outside of that. I’ll definitely size up for the next shirt.”
We're very sorry you're disappointed! It looks like our customer experience team has reached out and provided a resolution. Feel free to contact us if you ever have questions!
“Love everything about this shirt, except for how much it shrunk in size after washing. The sleeves are definitely not long enough anymore, and it is tight in the shoulders.”
We're very sorry to hear this. Someone from our customer experience team has reached out by email to look into this for you, however we haven't received a response back. We'd love to help resolve this for you!
Additionally, if you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution.
“The shirt looks just like the photos online. But I was disappointed by the fabric quality, fit, and length. I purchased Tall size. The flannel is very light weight. If you're looking for a warm shirt for cool weather this isn't it. I own half a dozen American Tall shirts, and a dozen T shirts. One thing I love about them all is that they fit well over by breasts and the length doesn't leave the shirt hanging in the air in the front. This shirt is an exception. It hits right above my hips on the sides and is short enough in the front to just kind of billow out. My partner saw me try it on and asked "why didn't you buy the Tall sizing?" The sleeve length is OK. It reached my wrist bone with my arms at my side. And the shoulders fit OK. I would have liked the body to be 2 or more inches longer, or maybe even a dart at the side seam at the breast to help it fit a bit better.”
We're sorry that you aren't completely happy with the fit and fabric. Thank you for your feedback, we'll pass it along to our design team. Feel free to contact our customer experience team if you have any questions!
