“On my recent purchase of a button white basic shirt, even though I checked the sizing chart before ordering, the shirt was overly generous. Also I found 2 small holes on the shirt on the back lower flap of the shirt. Was very disappointed because I had purchased it specifically to wear to an interview and was unable to wear it that day”
We’re sorry to hear about the small holes and that you weren’t able to wear the shirt to your interview. The Poplin Button-Up is designed with an oversized fit, and our size charts are based on model measurements rather than garment measurements. We recommend reviewing all the details on the product page to help choose the best size based on the style. If you ever need help finding the right fit, our Customer Experience team would be happy to assist with recommendations. Someone from our customer experience team has reached out by email to look into this for you, however we haven't received a response back. We'd love to help resolve this for you!
“I ordered a large tall based on the flannel shirts. I’ve ordered in the past, this was way too big for me, and the sleeves were too short. Wanted to order a medium with extra large arms, but they were sold out.”
We’re sorry you had trouble finding the right fit. Sizing can vary by style, and our Customer Experience team is always happy to provide recommendations. We’re glad they were able to reach out and provide a resolution Feel free to contact us if you have any questions!
